A family owned business since 1981, Kitchen Encounters is celebrating its 40th anniversary.
Situated in the heart of the Annapolis Design District, Kitchen Encounters has earned a reputation for exquisite designs and exceptional customer service, boasting a staff of National Kitchen & Bath Association (NKBA) certified kitchen and bath designers (CKBD) and certified Master Kitchen and Bath Designers.
Mark White, who was born and raised in Annapolis, established Kitchen Encounters in 1981. After four decades as a small business in the Maryland capital, the enterprise is still known for quality products and unique, creative designs, having received many design awards and having projects appear on HGTV and featured in national and regional publications.
“It’s hard to believe it’s been 40 years since I started Kitchen Encounters as a small custom countertop shop in a rented basement,” White said. “My first delivery was in a 1967 Volkswagen microbus on which I stenciled ‘Kitchen Encounters’ over gray primer. I moved into selling cabinetry a year or two later and have loved it ever since. The most important thing to me has always been to do everything we can to make sure our clients are happy with the Kitchen Encounters experience.”
White has many lifelong ties to the community. His great-grandfather owned a home goods store locally for many years, which is how White learned that building strong relationships with clients and other businesses would be a key to success.
“We have worked hard to build and maintain these relationships and our reputation of being one of the best in our field in Central Maryland,” he said. “I’m proud we have survived through years that included many ups and downs. I owe it all to the support of my family and friends.”
The Kitchen Encounters team bases its designs on the simple premise that client-involved designs lead to greater satisfaction.
“Our interactive design process, developed by Mark, ensures that comfort, beauty and function merge successfully in the remodeling or new construction experience,” said Cathy Terranova, sales manager at Kitchen Encounters. “By using numerous sketches to illustrate design possibilities, clients are able to identify features that fit their lifestyle. When working with Kitchen Encounters, our clients work with the entire team, not just an individual.”
For more information on Kitchen Encounters, visit www.kitchenencounters.biz.
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